The Journal
How to Do Follow-Up Emails
So, you’ve sent out a carefully crafted pitch, and now… crickets. No reply. No feature. No signs of life in your inbox. Before you assume the worst (“They hate me!” or “My brand isn’t good enough!”), here’s the truth: Journalists and influencers are busy—your pitch probably just got buried. This is where the follow-up comes in. But there’s a fine line between a helpful nudge and an annoying email that gets you blacklisted. Want to know how to follow up the right way and increase your chances of a response? Let’s break it down. 1. Give It Time (Don’t Follow Up Too Soon!) Journalists and influencers don’t check their inboxes the way you do. They might be drowning in hundreds of emails a day, working on tight deadlines, or simply prioritising other stories. For journalists: Wait 5–7 days before following up. For influencers: If it’s a gifted or partnership enquiry, give them 7–10 days before nudging them. When not to follow up: If your pitch was time-sensitive (e.g., an exclusive event invite), then a quicker follow-up within 48 hours is okay. Pro tip: If a journalist is working on a breaking news story, don’t follow up immediately. Instead, try again later when they have more breathing room. 2. Keep It Short & Sweet A follow-up is not a chance to re-pitch in detail. Journalists and influencers don’t need a long email—just a quick reminder. Example of a bad follow-up:“Hey, just checking if you saw my email about our brand. I really think you should cover us because… [long pitch repeated here]. Let me know your thoughts!” Example of a good follow-up:Subject: Quick follow-up on [your original pitch]“Hi [Name], I hope you’re having a great week! Just wanted to follow up on my email about [your pitch] to see if this might be of interest. Happy to provide any extra info you need. Looking forward to your thoughts! Best, [Your Name]” Make it easy to say yes – Offer to provide more details, images, or samples without over-explaining. Keep it warm and professional – No passive-aggressive “Just circling back again…” vibes! Keep the subject line clear – A simple “Following up on [pitch topic]” is perfect. 3. Change Up Your Approach (If Needed) If your first follow-up goes unanswered, try tweaking your angle before following up again. Reframe your pitch – Maybe your original angle didn’t resonate. Can you position it differently? Add new value – Has there been an update, a new product launch, or a fresh insight that strengthens your story? Try a different channel – If email isn’t working, try engaging on social media before attempting another follow-up. Pro tip: If a journalist never responds after two follow-ups, move on for now. Some stories just aren’t the right fit at that moment—but that doesn’t mean they won’t be in the future! 4. When (and How) to Follow Up with Influencers Influencers handle PR differently than journalists—many receive tons of brand requests, so follow-ups need to be respectful of their workflow. If you sent a gifting offer… First follow-up: Wait 7–10 days to check if they’d like to receive the product. Second follow-up (if needed): If no reply, send a polite “no worries” email and move on. Example follow-up:“Hey [Name], just following up to see if you’d be interested in trying [product name]! No pressure at all—just wanted to check in. Let me know either way. Thanks!” If they accepted a gifted product but haven’t posted… First follow-up: Wait 2–3 weeks after they receive it. Second follow-up (if needed): If they haven’t posted after another 1–2 weeks, send one more gentle nudge. Example follow-up:“Hey [Name], hope you’re loving [product]! Just wanted to check if you had a chance to try it yet. No rush—just excited to hear your thoughts! Let me know if you need anything. Thanks!” What not to do: Don’t demand a post or guilt-trip them. If an influencer hasn’t posted after two follow-ups, it’s best to move on gracefully. 5. Know When to Stop Following Up If you’ve followed up twice and haven’t heard back, it’s time to let it go (for now). Do not: Keep emailing over and over (this will get you marked as spam). Send guilt-tripping messages (“I know you’re busy, but I’d really appreciate a response”). Take it personally (sometimes it’s just not the right time). Instead, focus on nurturing long-term relationships. Even if they didn’t reply this time, they might in the future—especially if you keep engaging with their content. Pro tip: Keep a follow-up tracker so you don’t accidentally overdo it with the same contact. Following up isn’t about nagging—it’s about strategic reminders that keep you on a journalist or influencer’s radar. By keeping your follow-ups timely, short, and friendly, you increase your chances of a response without damaging relationships. And remember: no reply doesn’t always mean no interest. Sometimes, it just means not right now. So, keep building relationships, refining your approach, and staying persistent—but never pushy.
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How to Capitalise on Press and Influencer Coverage
So, you’ve landed some amazing press or influencer coverage—congrats! Your brand has been featured, the buzz is building, and now you’re wondering… what next? Many brands make the mistake of assuming the work is done once they’ve secured coverage. But in reality, this is just the beginning! To truly maximise the impact of that hard-earned media placement, you need to squeeze every drop of value out of it. In this guide, we’ll walk you through exactly how to capitalise on press and influencer coverage to boost brand awareness, drive sales, and build lasting credibility. 1. Share It Everywhere First things first: don’t let your coverage go unnoticed! You need to shout about it from the digital rooftops. Post it on social media – Share the article, video, or post across all your platforms. Add an engaging caption, tag the journalist/influencer, and use relevant hashtags. Use Instagram Stories – Take screenshots and share them in a carousel format. Use fun stickers, GIFs, and polls to make it interactive. Pin it to the top of your profiles – On Instagram, TikTok, and X (formerly Twitter), pin the coverage post so it stays visible for new visitors. Feature it in your email newsletter – Your subscribers are already interested in your brand—show them the great things people are saying about you! Update your website – Add a “Featured In” or “Press” section with the logos of publications and influencers who have covered you. This builds credibility for new customers. 2. Turn It Into a Testimonial Press and influencer endorsements act as powerful third-party validation. Instead of just sharing the article and moving on, use it as an ongoing trust signal. Pull out key quotes – If a journalist or influencer said something great about your product, turn it into a graphic or video for social media. Incorporate it into product pages – Add a “As Seen In” badge or testimonial section to reinforce credibility. Use it in paid ads – Highlight media coverage in your Facebook, Instagram, or Google ads to strengthen social proof and drive conversions. 3. Engage with the Journalist or Influencer Building relationships is key in PR. If someone has featured you, nurture that connection to increase your chances of future coverage. Send a thank-you message – A simple DM or email expressing appreciation can go a long way. Engage with their content – Like, comment, and share their posts to stay on their radar. Offer them exclusives – Next time you launch a product or have an exciting update, pitch it to them first. Collaborate further – If it was an influencer feature, consider working together on a deeper level, such as a paid campaign, giveaway, or ambassador program. 4. Repurpose the Content for Maximum Impact One piece of coverage can be repackaged into multiple formats to extend its lifespan. Here’s how: Create a blog post – Summarise the coverage in a blog on your website, adding your own insights or behind-the-scenes details. Film a reaction video – Share your excitement on Instagram Reels or TikTok, reacting to the coverage and adding your thoughts. Turn it into an infographic – Visual content is highly shareable! Summarise key points in an eye-catching design. Make it a case study – If the coverage drove significant traffic or sales, document the results as a case study to show potential stockists or investors. 5. Keep the Momentum Going One feature is great, but consistency is key in PR. Use this coverage as a stepping stone to secure more. Leverage credibility – When reaching out to new journalists or influencers, mention your previous press features to show that your brand is newsworthy. Create a media kit – Include your latest press, key brand info, and high-quality images to make it easy for future press to cover you. Monitor performance – Use Google Analytics or social media insights to see how the coverage impacts traffic and sales. Pitch follow-up stories – If an article performed well, reach out to the journalist with a fresh angle or update to continue the story. Press and influencer coverage is more than just a momentary win—it’s an opportunity to build long-term brand authority, attract new customers, and open doors to bigger opportunities. By following these steps, you’ll ensure your features don’t just sit there collecting digital dust but actually work for your brand. So, next time you land a piece of coverage, don’t just celebrate—strategise!
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